AI implementation · Australian small businesses

AI that runs
with your team.

You've signed up for the AI tools. You're still doing the admin. We build the systems that actually take the grind off your team, so they can focus on the work that really matters.

How we work together

Most clients
start the same way.

A Discovery Call to check the fit. Then a Raptor Session. From there, most clients know exactly what they want to build first.

Build

AI Build Sprint

One problem, scoped tight, shipped in two to four weeks. Most clients turn up from the Raptor Session with a quick win ready to go. We build it, test it, hand it over with documentation and a walkthrough.

  • Lead follow-up and qualification automations
  • Dictation-to-document workflows
  • Client comms, reporting, scheduling
  • CRM automation and pipeline setup
  • Internal AI assistants with your business context loaded
Ongoing

AI Retainer

Eight hours a month, dedicated. For businesses running several projects, or who want a steady build partner instead of one-off sprints. One monthly call to set direction, then Simon builds, iterates, and supports through the month.

  • Monthly priority call: review progress, set next focus
  • New builds, iterations, and maintenance
  • Async support throughout the month
  • Quarterly business review
Custom build

Custom Apps

When off-the-shelf tools don't fit the problem. Custom applications built to your workflow, your data, your team. Scoped from an established client relationship.

  • Custom web applications and internal tools
  • Bespoke AI agents with your business logic built in
  • Multi-system integrations and data pipelines
  • Client-facing portals and dashboards
Advisory

Strategy & Advisory

For businesses with an internal team ready to build. We set the direction. What to build, in what order, with which tools. Your people build with a clear path, not guesswork.

  • AI readiness assessment and roadmap
  • Tool selection and architecture decisions
  • Implementation oversight and quality review
  • Ongoing strategic input as you scale
The methodology

Built on the
Raptor Method.

A five-phase framework that takes a business from scattered AI experiments to AI running core operations. Every engagement maps to a point on this path. The Discovery Call works out where you are.

01

Ground

AI knows your business. A foundation document covering how you operate, your voice, your services, your clients, your team. Every tool you touch from here knows who you are.

02

Connect

AI can see what's happening. CRM, jobs, communications, financials, calendar. The data you already have, connected up so AI works from a live picture of the business, not a static one.

03

Sense

AI watches what matters. The vendor gone quiet, the lead gone cold, the invoice overdue, the job over time. You stop hunting for problems. The relevant ones come to you.

04

Automate

The repetitive work runs without you. The tasks worth automating, automated. The ones that need a person, kept that way. Quoting, follow-ups, reporting, data entry, all in the background.

05

Freedom

Do what you actually built this for. Grow the business, build new revenue, or just be home for dinner. The system runs. You lead.

Read the full Raptor Method →
Who it's for

Too busy to DIY.
Too small for a big firm.

We work with Australian small businesses who know AI is worth something, but haven't got time to work it out themselves.

01

Trades & site businesses

Quoting, scheduling, compliance paperwork, job tracking. The admin that piles up between site visits, running in the background instead of on your phone at 9pm.

02

Owner-operators

Every decision runs through you. We build the systems that let you step out without everything grinding to a halt.

03

Real estate agents

Listing copy, appraisal proposals, buyer follow-up, client comms. The two-hour task that should take twenty minutes.

04

Training & coaching

Content pipelines, process docs, call analysis, client onboarding. Your method, scaled without more staff.

The process

Working systems.
Not decks.

Shipped in weeks. You own the build. Ongoing support and retainer arrangements available once the relationship is established.

01

Map

We learn how your business actually runs, not how the org chart says it does. A Discovery Call, then one Raptor Session. Honest assessment of where AI helps and where it doesn't.

02

Build

Working systems, on your data, in two to four weeks. You see it running before you sign anything else. No six-month project plans.

03

Hand over

You own the build. Your team runs it. We document everything and stay on call. You're not dependent on us to keep the lights on.

The pledge

What we won't do.

  • >We won't sell you a strategy deck when you need a working system.
  • >We won't dress up ChatGPT access as enterprise AI transformation.
  • >We won't take the job if AI isn't the right tool. We'll tell you what is.
  • >We won't disappear after delivery. The handover is part of the build.
Start here

Thirty minutes.
No pitch.

A Discovery Call to understand your business, where AI genuinely helps, and what's worth building first. Straightforward conversation. No hard sell.

Brisbane-based. Working Australia-wide.